Parrot4sale

Support

Parrot4Sale provides support related to the use of the platform. To ensure efficient handling of requests, please read the information below before contacting us.

1

Contact

All support inquiries must be sent to:

support@parrot4sale.com

We do not offer support via private emails, social media, or direct messages.

2

Response Times

We aim to respond to support requests within:

  • 1–3 business days for most inquiries

Response times may be longer during weekends, holidays, or periods of high activity.

Submitting multiple messages about the same issue may delay handling.

3

When to Include Screenshots

To help us investigate issues faster, screenshots are required when reporting:

  • Errors or technical problems on the platform
  • Suspicious messages or listings
  • Account or listing status issues

Screenshots should clearly show:

  • The relevant page or message
  • Usernames, listing IDs, or timestamps if visible

Incomplete reports may delay or prevent review.

4

What Support Can Help With

Support can assist with issues related to:

  • Account access and platform functionality
  • Listing visibility or removal
  • Subscription and billing questions
  • Reports of scam, misuse, or rule violations

We may review reports and take action in accordance with our Terms of Service.

5

What Support Cannot Help With

Parrot4Sale cannot assist with:

  • Disputes between buyers and sellers
  • Payment disagreements between users
  • Refund requests related to private transactions
  • Delivery, health, condition, or welfare of animals
  • Enforcement of private agreements

Parrot4Sale is not a party to transactions between users and cannot act as a mediator.

6

Reporting Misuse or Scam

If you believe a user or listing violates platform rules, report it via the platform or by contacting support with relevant details.

Providing clear information helps us identify patterns and take appropriate action.

7

Keeping Support Effective

Support is provided to maintain platform integrity and functionality.

Abusive, misleading, or repeated unfounded reports may result in limited support access or account action.

© 2025 Parrot4Sale Professional Network. All rights reserved.
Serving the aviculture community since 2010.